Winston-Salem's Water Heater Authority

Your Local Guide to Water Heater Repair, Replacement & Installation

Winston-Salem Water Heaters is the Triad's most comprehensive homeowner resource for water heater service, education, and trusted local expertise — powered by Benjamin Franklin Plumbing of Kernersville.

🚨 24/7 Emergency Support — Every Call is Answered!

Veteran Owned

✓ Veteran Owned

Locally Owned

✓ Locally Owned & Operated

Licensed & Insured

✓ Licensed & Fully Insured

Upfront Pricing

✓ Upfront Honest Pricing

Same-Day Service

✓ Same-Day Service Available

Satisfaction Guarantee

✓ Satisfaction Guarantee


Trusted Local Experts

Powered by Benjamin Franklin Plumbing of Kernersville

Winston-Salem Water Heaters is the Triad's definitive homeowner guide to water heaters — and behind every recommendation and service call is Benjamin Franklin Plumbing of Kernersville, a locally owned, veteran-operated plumbing company built on honesty, craftsmanship, and genuine care for the community.

Owners Adam Tucci and Tripp Kirkland served together in the United States Air Force flying combat rescue aircraft before bringing those same values — precision, mission focus, and leaving no one behind — to the trades. Today they lead one of the Triad's most trusted plumbing teams, with a simple promise: honest recommendations, upfront pricing, and no high-pressure sales. Ever.

• Veteran Owned & Operated
• Licensed Plumbing Contractor — Fully Insured & Bonded
• Manufacturer-Trained Technicians
• Background Checked & Drug Tested
• Military & First Responder Discounts Available

Adam Tucci and Tripp Kirkland, owners of Benjamin Franklin Plumbing of Kernersville

What We Do

Water Heater Services for Winston-Salem & the Triad

From emergency repairs to full system replacements, Benjamin Franklin Plumbing handles every water heater need in the Winston-Salem area. Select a service below to learn more.

Water Heater Replacement

Water Heater Replacement

Old unit failing? We handle complete water heater replacements with same-day availability and upfront pricing — no surprises.

Water Heater Repair

Water Heater Repair

Leaks, no hot water, strange noises? Our technicians diagnose and fix water heater problems fast — including 24-hour emergency repairs.

Tankless Water Heaters

Tankless Water Heaters

Endless hot water, lower energy bills, longer lifespan. We install and service all major tankless water heater brands.

New Installation

New Installation

Building new or upgrading? We spec and install the right water heater for your home size, fuel type, and budget.

Maintenance

Maintenance & Flushing

Annual maintenance extends your water heater's life and prevents costly failures. Schedule a tune-up today.

Know Your Options

Which Water Heater Is Right for Your Home?

Not all water heaters are equal. Understanding your options helps you make a smarter investment. Here's a quick guide to the most common types we install and service throughout Winston-Salem and the Triad.

Tank Water Heater

Tank Water Heaters

The most common type in Triad homes. Stores 30–80 gallons of hot water, affordable upfront cost, simple maintenance. Best for households with predictable hot water usage.
Explore Water Heater Types
Tankless Water Heater

Tankless Water Heaters

Heats water on demand — no storage tank. Delivers endless hot water, lasts 20+ years, and reduces energy costs by up to 34%. Ideal for growing families or efficiency-focused homeowners.
Explore Tankless
Gas Water Heater

Gas Water Heaters

Natural gas and propane models heat water faster and cost less to operate than standard electric units. Popular choice across Winston-Salem's established neighborhoods.
Explore Water Heater Types

Electric Water Heaters

Easy installation, no gas line required. Modern electric models are highly reliable and well-suited to Winston-Salem homes without natural gas access.
Explore Water Heater Types

Hybrid (Heat Pump) Water Heaters

The most energy-efficient option available. Pulls heat from surrounding air rather than generating it directly — can cut water heating costs by up to 70% versus standard electric.
Explore Water Heater Types

Tank Water Heaters

The most common type in Triad homes. Stores 30–80 gallons of hot water, affordable upfront cost, simple maintenance. Best for households with predictable hot water usage.
Explore Water Heater Types

Tankless Water Heaters

Heats water on demand — no storage tank. Delivers endless hot water, lasts 20+ years, and reduces energy costs by up to 34%. Ideal for growing families or efficiency-focused homeowners.
Explore Tankless

Serving the Triad

Water Heater Service Across Winston-Salem & Surrounding Communities

Winston-Salem Water Heaters and Benjamin Franklin Plumbing of Kernersville serve homeowners throughout the greater Triad region. Whether you're in Winston-Salem, Kernersville, Greensboro, or any of the surrounding communities, same-day and emergency water heater service is available.

Primary Market:
• Winston-Salem, NC

Also Serving:
• Kernersville   • Greensboro
• High Point     • Clemmons
• Lewisville     • Lexington
• Oak Ridge     • Summerfield
• Thomasville   • Archdale
• Stokesdale

Homeowner Education

Learn Everything About Water Heaters

The Winston-Salem Water Heaters Learning Center is the Triad's most complete homeowner resource for water heater information. Browse our guides to make smarter decisions, troubleshoot problems, and know when to call a pro.

Repair vs Replace

Repair vs. Replace: How to Decide

Learn the key signs that tell you whether to repair your existing unit or invest in a full replacement — and how to calculate which option saves more money long-term.

Tank vs Tankless

Tank vs. Tankless: Which Is Better for You?

A side-by-side comparison of storage tank and on-demand tankless water heaters across cost, efficiency, lifespan, and best-fit household profiles.

Warning Signs

7 Warning Signs Your Water Heater Is Failing

Rusty water, strange noises, inconsistent temperatures — recognize the early warning signs before a minor issue becomes an expensive emergency.

Maintenance Schedule

How Often Should You Flush Your Water Heater?

Sediment buildup is the silent killer of water heaters. Here's the maintenance schedule your manufacturer recommends — and why most homeowners skip it.

Gas vs Electric

Gas vs. Electric Water Heaters: What Triad Homeowners Should Know

Operating costs, installation requirements, efficiency ratings — an honest comparison to help Winston-Salem homeowners choose the right fuel type.

Hybrid Water Heaters

Are Hybrid Water Heaters Worth It in NC?

Heat pump water heaters can cut your water heating bill by up to 70%. Here's when the investment makes sense for North Carolina homeowners.

Ready to Get Started?

Schedule Water Heater Service with Winston-Salem's Trusted Experts

Benjamin Franklin Plumbing of Kernersville is available 24 hours a day for emergency scheduling. Whether you need a repair, replacement, or a free second opinion — a real person always answers the phone.

24-Hour Phone Answering · Emergency Scheduling Available · Serving Winston-Salem & the Triad

Benjamin Franklin Plumbing of Kernersville · 121 E. Bodenhamer St., Kernersville, NC 27284